I think he has to make a donation first also- then reboot the computer, and unplug the cable and ground the wire to the modem- wait 15 seconds and then correctly guess which movie this line is from:
DH: You Sir, are not one of my vassals... who are you?
Ash: Who wants to know?
DH: I am Henry the Red. Duke of Shale, Lord of the Northlands and leader of its peoples.
Ash: Well hello Mister Fancypants. Well, I've got news for you pal, you ain't leadin' but two things, right now: Jack and ****... and Jack left town.
then profess you're loyalty to ATVC and hit the F5 key....
then you should be all set