Spot Recalls Satellite Communicator
Recall Alert
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
Washington, DC 20207
April 19, 2011
Alert #11-735
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC:
Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Spot Satellite Communicator
Units: About 15,400
Manufacturer: Spot LLC, of Covington, La.
Hazard: The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations. Incidents/Injuries: Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported.
Description: The satellite communicator tracks the user’s location and sends the user’s GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.
Sold by: Cabela’s, Bass Pro Shops, REI, L.L. Bean and other retailers nationwide from July 2010 through March 2011 for 9.
Manufactured in: China
Remedy: Consumers should stop using the product immediately and contact Spot LLC for a free replacement.
Consumer Contact: For more information, contact Spot LLC at (866) 727-7733 between 8 a.m. and midnight ET, Monday through Friday, or visit the firm’s website at www.findmespot.com/replacement/.
CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting www.saferproducts.gov/.
About the CPSC
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death from thousands of types of consumer products under the agency’s jurisdiction. The CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical, or mechanical hazard. The CPSC’s work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters, and household chemicals – contributed significantly to the decline in the rate of deaths and injuries associated with consumer products over the past 30 years. To report a dangerous product or a product-related injury, call CPSC’s Hotline at (800) 638-2772 or CPSC’s teletypewriter at (301) 595-7054. To join a CPSC e-mail subscription list, please go to https://www.cpsc.gov/cpsclist.aspx/. Consumers can obtain recall and general safety information by logging on to CPSC’s Web site at www.cpsc.gov/.