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Customer Service at Arctic Cat

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Old Jul 18, 2003 | 12:00 PM
  #1  
Cancat's Avatar
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Default Customer Service at Arctic Cat

Does anyone know if there is an e-mail address for customer service/complaints at Arctic Cat? If not I guess I will have to mail my complaint.
By the way, my complaint is about a dealer, not my atv.
Thanks All
[img]i/expressions/face-icon-small-mad.gif[/img]
 
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Old Jul 18, 2003 | 12:24 PM
  #2  
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Default Customer Service at Arctic Cat

I have not been able to get an e-mail address for anyone at AC. I have even asked for it directly over the phone. They act as if it is top secret information. Maybe someone else has been able to get it.
 
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Old Jul 18, 2003 | 12:46 PM
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Default Customer Service at Arctic Cat

below is their corporate info

Corporate info

it might work if you email one of their corporate officials at their domain

@arcticcat.com

try using firstname.lastname@arcticcat.com
or a combination of first.mi.last@arcticcat.com
or mabe just lastname@arcticcat.com

see if that works, you may have to try several at a time
 
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Old Jul 22, 2003 | 01:48 AM
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Default Customer Service at Arctic Cat

Try calling. i just called customer service today. WASTE OF TIME (for me). I told the lady that I was dragging tree branches out of the woods over to the wood pile and the tranny was slipping and crunching. She says "maybe they were to heavy" i said, "i picked them up and threw them on top of each other. She said " yeah, what does that mean" I say "I can't lift 1,050 pounds!" she says "i am not understanding", I say "that is what the towing capacity of my 500 is" she says "blah blah blah blah, etc." She was a real BIT**, pardon my language. The numbers are: 1-218-681-4999 and 1-218-681-9799. sorry for the rambling i am just venting!! as for the complaining about a dealership I did that too, her exact words were " well then sir, maybe you should take it somewhere else, there is more then one arctic cat dealer around"
 
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Old Jul 22, 2003 | 11:16 AM
  #5  
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Default Customer Service at Arctic Cat

I found it!!!!!!

consumeraffairs@arcticcatinc.com


Thanks Guys.
 
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Old Jul 22, 2003 | 11:44 PM
  #6  
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Default Customer Service at Arctic Cat

I have a 2001 AC 250 2X4 and I was wondering ware can u get a plow for one I always looked and theres only plows for larger ACs??
 
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Old Jul 23, 2003 | 10:05 AM
  #7  
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Default Customer Service at Arctic Cat

All of the frame components are the same on the 300 as well, and if you measure I think even the plow mount off of a 400 will work, as the plow mount starts at the foot peg bolts and runs forward from there. All except the 500 auto are the same from the footpegs forward on the 96 to 01's. The 250 pushes snow like a dream, so don't let anyone try to talk you out of it.
 
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Old Jul 24, 2003 | 01:39 AM
  #8  
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Default Customer Service at Arctic Cat

Hey Othic: http://www.planetarcticcat.com/ try there. they have all arctic cat factory parts with very fast shipping.
 
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Old Aug 12, 2003 | 03:24 PM
  #9  
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Default Customer Service at Arctic Cat

hey cancat, did you have any luck using the email address? i just emailed them and was wondering how you came out?
 
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Old Aug 14, 2003 | 12:11 AM
  #10  
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Default Customer Service at Arctic Cat

HEY BUDDY it does get frustrating talking to people at arctic cat but persistence will prevail or try alittle threatening like i,ll give you an example: I,LL COME OVER THERE AND RUN MY MACHINE THREW THE FRONT WINDOW OF YOUR OFFIC AND IT RIGHT UP YOUR #$%^$%#$ AND SEE IF YOU LIKE MY MACHINE THEN ETC
 
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