Ill make this short. Washed bike left outside very cold weather. Started in gear after given it throttle.fired up on first try usually starts hard guess all ya have to do is full throttle.Very short distance to bank.Thought i had grapped gas let go of brake. over the bank we go. to hospital with cracked back.broke some plastic but consider myself lucky. I dont need to hear of what i did wrong ive run them over in my head a millon times. it took me 7 days to post this and go out and have a look. remember we have a very powerful bike under us

 

first of all i would like to say that im sorry you hurt yourself, but it is easily adverted. a couple days ago my throttle stuck. i have no idea why, but it did. all i did was turned the motor off, and it hasnt done it since.

 

Same damn thing happened to me...My throttle got stuck when climbing a hill and I could not control the speed of the thing...I then hit a vine while trying my hardest to brake and the thing rolled over on me and then down a 120 ft hill...The front and rear racks/plastics are busted, the handlebars are bent, and two wheels got pretty bent up also. Needless to say, I called Kawasaki to tell them that I have a bike with a safety related problem. They said that they would look into it and have the dealer check the throttle cable. The dealer said that the throttle cable is working fine and that the accident was caused by rider error. Kawasaki calls me back and tells me that the bike is fine...I tell them "it was fine after it almost killed me too. (I was able to limp it home without the throttle sticking again) It has been an intermittent problem...What am I supposed to do ride it until it happens again and then kills me?" The Kawasaki representative, a hostile guy to begin with, says "well nothing is wrong with the bike according to our service rep and there is nothing further we can do for you at this time." I ask to speak to his supervisor and was then informed that she is away on vacation and wont be available for me to speak with anyway. I ask for a statement in writting stating that nothing is wrong with the bike and he refuses to issue one. I then ask how am I supposed to get one? He tells me "Go get an attorney and then maybe you'll get a statement." Talk about crappy customer service...I hope that this doesnt become a widespread issue and that people don't get hurt or killed because Kawasaki relies on "field tech" representatives to determine if there are technical faults or defects in their products. So, now what should I do? I keep reading about the throttle sticking on these bikes and people getting injured as a result...I obviously dont want to get hurt but I do want to enjoy my quad. Anyone have decent advice for resolving this issue? I also dont want to pay upwards of $1000 to fix a bike with 5 hours on it. I find it absurd to have an intermittent safety related problem and then have an accident blamed on user error...Can anyone say class action lawsuit if this becomes a widespread issue??????? If anyone from Kawasaki is reading, I want some answers and some results. As an owner of 3 Kawasaki products (2 Ultra 150 Jetskis and this Prarie 650) you would expect at least some level of customer service. Sorry for venting but it needed to be done...good luck with your bikes boys and be careful as this thing can and probably will become dangerous at any moment in a few isolated incidences...

Regards,
Andrew