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Old May 13, 2004 | 11:38 AM
  #1  
glenfoto's Avatar
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Weekend Warrior
Joined: Apr 2004
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Default www.gopartsdirect.com

I had a bad experience with this company. Hear me out, and you decide if you want to do business with them. Spread the word.

I ordered some DG nerf bars from www.gopartsdirect.com, a month and a week ago. I haven't received a single status email from this company to tell me what the status of the order is. I sent an email about a week ago, asking what the deal was with my order. I received a response that read, "Sorry for the delay sir, I will get back to you. gilBerto" Did I hear back from them? No.

In another incident, about a week and a half earlier before I ordered those nerfs, I bought a Yosh pipe for my 300 ex. A sales rep named Nate says to me, "Yeah, we'll have it to you by Friday." I ordered it on a Monday I believe. The pipe arrived the next week, Thursday, which was 6 days later than he said it would arrive. Don't get me wrong... I am patient... but I don't like being lied to.

I call to follow up on that pipe.. "It's coming from OUR warehouse, in California." Sure enough, they were just waiting for it to arrive from Yoshimura, not THEIR warehouse. C'mon, just say so, don't lie about YOUR warehouse...

One other reason why you should not order from this company... they post on their site "No refunds." Why? Because they probably don't stock anything, and they don't want you to cancel after they have your money, and order the product for you. I don't know, it's a bad feeling for me for a company to take my money, and then take forever to ship my my product, and not take the 5 minutes required to sentd me an email to let me know what's going on.

This is my experience with www.gopartsdirect.com. Take it for what it's worth. I won't shop there again, and I don't think you should either.

Glen
 
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Old May 13, 2004 | 12:10 PM
  #2  
speeeedy's Avatar
Pro Rider
Joined: Mar 2004
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Default www.gopartsdirect.com

i have not had a problem with them. their werehouse is in vegas and that is were i live. so i call them up if they have it in stock i go down and pick it up. no problems. sorry to hear about yours. call the 800 number today and talk to a manager maybe they will hook you up with something. they all seem pretty cool when i have been down their.[img]i/expressions/face-icon-small-cool.gif[/img]
 
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Old May 13, 2004 | 10:00 PM
  #3  
glenfoto's Avatar
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Weekend Warrior
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Default www.gopartsdirect.com

Hey, thanks for your reply.

I'm happy to hear you have good experience with them. I wish I could say the same.

Thanks!
 
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Old May 13, 2004 | 11:11 PM
  #4  
ANNIHILATER's Avatar
Extreme Pro Rider
No Mercy Racing! Got NOS?
Joined: Mar 2003
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Default www.gopartsdirect.com

Sorry to hear your getting yanked around, Call and ask for Leonardo, He is the owner, and Ive known him most my life and this doesnt sound up to his character. I think he can help you. They always have been very good to me w/ bussiness.
 
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