my warn just crapped out on me.. it still is getting power and turning but under any load it will pop and "free spool". i think the plastic gears are shot.. i will be contacting warn today to get my winch out for repairs.. anyone send their winch back to get fixed?? just wondering how long it might take...
thanks GunnSmoke

 

Sorry I cant help you on the end of sending mine back, just wondering how everything come out for you....ie did they take care of you, quick??? Just for hope to never have to use future ref...Thanks

 

i smoked my motor after 11 months of abuse and took it to my dealer and they took the motor off the winch and sent it to warn,in less than a week i had a brand new motor.. and the service manage got a ice cold case of bud-lite...
Beer - is a great motovator!!!

 

i took it to my dealer on saturday. the service manager told me that he would have warn send out all the parts that would be needed. i asked if he needed a copy of my recept and he told me no that he would make sure that it was taken care of under warranty. my dealer is going to do the work in-house.
a good dealer makes all the difference in the world.. i guess they figure that if they treat me right i will probably buy a new machine every few of years. there right.[img]i/expressions/face-icon-small-smile.gif[/img]

onesavage this ones for you [img]i/expressions/beer.gif[/img]

 

GOOD LUCK to ya buddy!!!!

 

My Bro-in-law had a contactor go south on him. He called Warn. They didn't even want him to send in the broken contactor. They just took his word that it was broken, and he had the new contactor in his hands in four days. If every company would follow Warn's lead.......the world would be a better place.

 

My fathers warn went out after 5 times use on a brand new machine I told him to call warn directly instead of his dealer so he did he explained what was happening, they told him that they were having some issues with certain models. Warn overnighted the parts and he was back in buissness the next day. He has the 2.5ci model from the dealership made by warn, It is a small gear inside the housing that becomes shattered into little pieces, according to warn they were heat treated to long and that makes them brittle. I would just deal with warn directly they are a top notch company to deal with they stand behind there products and customers........................................J MO

 

You mean Warn winches actually break? I thought only Gorilla's and Viper's broke?

 

<div class="FTQUOTE"><begin quote>Originally posted by: so2315

You mean Warn winches actually break? I thought only Gorilla's and Viper's broke?</end quote></div>

even a GREAT product that is assembled is subject to the human error...i have beat the same warn for 3 years now,i will always support warn..they have treated me great and with the utmost respect and service

 

Yeah I would'nt even consider another brand!