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850xp front end recall

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  #31  
Old 12-22-2009 | 10:47 AM
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Originally Posted by 02magnum500
If a person had this many recalls/problems and TSB's with their vehicals they drive every day you would never buy from that brand again! Funney how "forgiving" people are with ATV's. I know they are in the tough stuff but they are also made for it to some degree.
???? There have been a total of 2 bulletins on these machines, hardly a huge number as you purport. The engine breather was a simple fix. The ball joints are bit more serious obviously but I haven't heard of a single injury as a result of them so in my mind Polaris is being a bit proactive on this one (albeit, it took them a while to acknowledge the problem).

So yeah, if I bought a new car today and it had one "major" recall in the first year, I probably wouldn't be too worried about it.
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  #32  
Old 12-22-2009 | 05:24 PM
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Originally Posted by Roofer
Only saw an actual FREE warranty once from any manufacturer that was longer than a year, and that was the free 2 year warranty last year on the XP's. I think it would be a smart move to have a warranty on any new machine right now, but only if you have a good dealer.
True and that is a good point. What does a 3 year warranty run? About $500??
I feel even better about the deal I go on my current machine...take away $500 for the 3 year warranty and it was $950 less out the door than the 2010 850XP Touring's MSRP...and I got a Warn winch and Bumpers...sweet!
Sorry your post just clicked a lightbulb..lol.
 
  #33  
Old 12-22-2009 | 05:35 PM
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Originally Posted by Dublin
The Ball Joint issue is not a Recall. It is a Safety Bulletin. Hence that may be why it doesn't appear on the CPSC website. I don't know the criteria used to define when something is a Safety Bulletin vs. a Recall.
Cheers,
cc
Exacly my point...it IS NOT A RECALL...but the letter clearly says that it is...
I don't know the exact differences either,other than the CPSC gets involved with recalls
But I would imagine a recall is more costly and restrictive,more attorney fees,there has to likely be more tracking of notification,probably more effort to notify ect...I don't know how involved CPSC get with the fix for a recall issue..but as it is no one is overseeing what Polaris is doing to fix the issue...
And while the guy who goes in an gets everything replaced "2 kits",what about the guy whose dealers says,"ahh you just need some new bolts"...? Wld that give you the warm and fuzzy? Wold you go out and ride the machine just as hard as if you had never heard of the issue? With them replacing both of you knuckles,2 kits do you have the warm and fuzzy? Do the ball joints never cross your mind when you are riding? That concern IMO drastically devalues a machine...who wants to worry about that? Ball joints are no joke,and while no one has gotten killed yet,that we know of,the possibility is there...and that is the big deal..heck the recall for the fire hazard with the breather valve IMO is a joke compared to this..the engine catches fire ..you stop get off and walk away and watch it burn,maybe you get a little burn on the leg if you can't get off quick enough...a ball joint fails at 20,30 40+ mph on a wooded trail...you aren't walking away from that. Granted the ball joints themselves aren't the issue,but being loose in the knuckle is putting them in a position to fail.
It can be fixed,no doubt but IMO there needs to be a more definitive fix...it should make the knowledgeable comsumer say...yep that is fixed no doubt.
 
  #34  
Old 12-22-2009 | 05:43 PM
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Originally Posted by HIGHOCTANE
True and that is a good point. What does a 3 year warranty run? About $500??
I feel even better about the deal I go on my current machine...take away $500 for the 3 year warranty and it was $950 less out the door than the 2010 850XP Touring's MSRP...and I got a Warn winch and Bumpers...sweet!
Sorry your post just clicked a lightbulb..lol.
You're comparing your back door deal, out the door price, to MSRP?
 
  #35  
Old 12-22-2009 | 05:47 PM
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Originally Posted by HIGHOCTANE
It can be fixed,no doubt but IMO there needs to be a more definitive fix...it should make the knowledgeable comsumer say...yep that is fixed no doubt.
I don't have 100% confidence in any machine, but I agree. This should be addressed much better.
Has anyone found out what the difference in the parts is from the first XP's to the next, and how about the replacements? Some say the replacement is the same parts.......
 
  #36  
Old 12-22-2009 | 05:55 PM
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Some folks are patting Polaris on the back for "taking care of the issue"... how naive.

We all know Polaris is just trying to CTA, and trying to do so quickly. They've put themselves in a real fickle by "engineering" such a masterful suspension and backed it up with superb Q & A. (Cough Cough).

With their "recall", or admission, or whatever anybody wants to call it... if someone gets hurt (or worse) and a lawyer sees a broken ball joint on the machine, he will be licking his chops.
 
  #37  
Old 12-22-2009 | 05:56 PM
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Originally Posted by Roofer
I don't have 100% confidence in any machine, but I agree. This should be addressed much better.
Has anyone found out what the difference in the parts is from the first XP's to the next, and how about the replacements? Some say the replacement is the same parts.......
No,me either...but I think I have just enough mechanical knowledge to understand the issue and therefore make me question the fix lol. I fly on aircraft,imo there are 2 types,those who don't know any better and therefore go forward with abandonment and those who can say with some certainty that something is mechanically sound or worry when it isn't. They latter is the type that will have an issue with them replacing parts with ones that look identical to the defective parts....without mettalurgic testing and some precision measuring equipment all you have is their word. I know that is all you get in the first place,but once there is a problem noted...word is alot harder to swallow IMO..I want to be able to see a difference and understand how the difference makes it better...but that is just my crazy way of thinking.
I have see recalls related to mechanical failures are very specific about the issue and the fix....no all are,but some are,and I think this one needs to be...JMO
 
  #38  
Old 12-22-2009 | 06:20 PM
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Originally Posted by HIGHOCTANE
Some who have talked a machine up don't want to post anything negative about it...
I could care less about posting negative things about Polaris. Yeah, it sucks, and they're fixing it. One can not predict the future, so if something goes wrong with a bike or anything else down the road, previous statements of satisfaction no longer apply. This is one of the reasons I don't flame other manufactures or talk up any particular machine. However, I will defend something I like if slammed. -Buy what you like, sell what you don't. If I thought it was a POS, I would say so. Yes, I would buy another one, but I'd get the three year warranty as I got on my '09

If you're covered and something goes wrong, it's not that big a deal. If you're not covered and something major (like ball joints) goes bad.....you're not a happy camper. I understand the frustration in certain situations. Same applies to all manufacturers of all gear.
 
  #39  
Old 12-22-2009 | 06:29 PM
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Originally Posted by skychief
Had mine in the shop for 3 week's waiting on the correct axles to get rid of the clicking sound in the rear.
Don't leave your bike in the shop for three weeks waiting for new axles....it's just a clicking sound. Have them check it out and order the parts. When the parts come in, they can call you and swap out the axles in like 15 minutes......Now if your ball joints are wobbling around, then that's a different story.
 
  #40  
Old 12-22-2009 | 06:41 PM
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Originally Posted by DCT
LOL... I had to re-read your post, especially that sentence. Yea... no lack of quality control there... huh?
That's just little stuff. Nothing to get all worked up over or swear off a manufacturer for. Doesn't bother me.

Originally Posted by DCT
Polaris gave me a screwing... I fully intend to give them one back at every opportunity.
That's too bad for them and you. It does not go over well with most folks when they feel they get screwed. Same goes for cars and motorcycles or anything else.

When my warranty runs out the bike will be traded in or sold. Likely be a Polaris, but who knows. Maybe you all will poison my view of this American manufacturer.
 


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