Was just wondering if the Polaris extended warranty is worth it. Polaris keeps calling me to see if i would like to purchase it or not.
Does the warranty cover every like they keep saying? I have a 2001 500 HO and a few things have gone wrong already with only 165 miles on it. Let me know if there has been any bad experiences with the warranty.
Thanks.

 

I highly recommend the extended warranty if you can afford it. If you ride your machine regularly, you will need somethings replaced somewhere down the line. You may or may not need the amount of the extended warranty done for repairs. If you only use the warranty for $200 then it didn't pay for itself. If you end up using it for $800 then yes it would definately pay for itself.

I never believed in the extended warranty's until I became I service manager. It sure makes it easy for me because I do not have to worry about how much the customer wants to spend. This leaves the repairs up to any that I can find that need attention. It is also a nice piece of mind to the customer to know that all he has to do in the event that his machine breaks is to get it to his dealer and only pay $25 for what ever goes wrong.

Like I said, it is a nice piece of mind to have one and if it ends up covering more work than it cost to purchase it, then it is a good investment. If you never need it, then it was not such a good investment but still gives you the piece of mind to know you were covered if you did need it. Besides, if you do get it and never use it, just be sure to get into the dealer before it runs out. I'm sure they should be able to find something that could be replaced after 3 years of riding.

 

Im with Elroy on this one.ESPECIALLY if you own a 4x4!I have the 3yr on my 2000 Xplorer 4x4 and I GAUREENTEE you that 2500 dollars in repairs/labor have allready been done on this quad thru this warrenty.

I had it on my 99 Sportsman and it also was worth every penny.

Bill

 

Hey elroy.....I purchased an ext. warranty when I bought my 01 500ho. I bought it about 200 miles from where I live and I was worried the local guy wouldnt honor the warranty, but they told me that I was "in the comp. system" now, and the warranty is good anywhere? Is this true?

 

The extended warranty is good at any Polaris dealership.

Rumor has it that you get the best service from the dealer you purchased from but that isn't exactly true. I am sure that their some merit to the rumor. I personally give the same service to anyone wether they bought their quad from us or not or wether it is a warranty or not.

I always talk to my customers about a few things. I like to know what kind of riding style, how often and type of terrain they ride. What kind if any work they do with their machine(like plowing or hauling a trailer). I like to know if they are happy with the machine they have. Then I like to also know how much riding they plan on doing and what all maintence they do. This gives me alot of good information as to what is expected of their quad and also tells me where to look for any out of the ordinary problems that they could have further down the road.

It is nice to always take your machine to the same service provider because they will know what has been done to the machine and they get to know you and what is expected of your machine.

Find a good reputable shop and stick with them. Cheaper isn't always better. So don't let that be your only deciding factor. If it is a good reputable place they should always be able to work out any problems you may run into and always treat you fairly. Just be sure to treat them the same way.

 

Thanks for responding so fast....one more question.... when I back up in 4WD, then put it high(to go forward)...it pulls to one side. I know this normal sometimes, but most of the time? It is very rare that it doesnt pull some(for a little bit) and does it hurt it to continue forward to allow it to clear up....thanks...Okie.....

 

No, it is not normal for it to do it more than a few feet, most of the time. If it is taking longer than a few feet than this is not normal. I'm sure it may happen to take a little longer on a rare occasion but not most of the time.

No, it "shouldn't" do it any more harm to keep going forward to let it clear up. However, anytime their is a problem, depending on the problem, it could possibly cause more damage somewhere else or even to you. It could be a few different things causing this. Have you serviced your front hubs yet. If the fluid is low or contaminated, it can cause weird problems like this. If it has always done it since new, it is possibly something inside the hubs that is out of adjustment or even broke. Try changing the fluid first, if you haven't done so already.

 

Well...I have only 300 miles on it....I did add some Power Up to see if it will help...but it hasent yet. I have not changed the fluid yet...should I ? Can you overfill them?

 

I forgot to mention that every time I check them...the magnet on the set screw has some shavings on it...is this normal?

 

Yes, you can overfill them. The procedure for changing the fluid is to first make sure you have Polaris Prem. Hub Fluid. Remove the drain plug and turn it so it faces down and drains out. Rotate so the hole is facing up. Put in a couple of ounces of hub fluid. Turn the hub so that the hole faces both the 3 o'clock and 9 o'clock positions. If fluid didn't run out in both positions then put in a little more fluid. Once you get it to run out in both positions thanit will be exactly half full. This is how full it should be.

As for metal shavings on the drain screw, yes this is normal to an extent. We do a free service for any new machine we sell. We recommend it comes in for this "initial service" at 300 miles. Almost every single one will have some shavings on the screw. If their is alot than this could be a sign of something wrong but don't worry about a little bit.

Also, I don't recommend putting anything other than Polaris Premium Hub Fluid. I would atleast change the fluid in your hubs to get rid of that Power Up. I'm not saying it will hurt it but I don't see how it could really do any good for it so why have it in there? I would only use and do what Polaris recommends to use or otherwise if you have a problem it may get rejected under warranty.