customer service with atvdiscounter.com via Ebay???
#1
I ordered an atv for my daughter for Christmas.......I went through Ebay....didn't know any other way to search at the time.....the company I bought from is called atvdiscounter.com.......they have a ton of positive feed back and answered my pre-buy questions very promptly.......the problems began after I paid for the item....no one will answer my emails or phone calls....I have not posted negative feedback because I want to find out from them what the problem is first......stuff happens and I know that it is the holidays but the little 90cc didn't work and this company really left us in a bind.......John really saved the day for us this morning.......Just wondering if anyone out there knows anything about this company.....
#3
How this group has any positive feedback is a complete mystery to me. I did not buy from them, but sorta did. I did as you, had no real time for research. So I went on EBay and made a "off Ebay" deal with this outfit on 2 SunL 150's. Gave them my credit card to make the deal then found this site.
Also found sunlsucks.com. I called the guy (nathan) that night to cancel the order. He said I was wrong about the product but he would cancel anyway.
Next day I see my card was charged. Called him again, he said the credit was issued. 3 days later a trucking company calls about a delivery from these people.
Called again, he said to refuse the shipment that it was a mistake.
So I have called Visa and they will get me my money. But like you, before the sale the guy was all over me, after I have to track them down.
I can only imagine if I had bought the units from them then had problems.
I also reported them to Ebay for doing a transaction outside of Ebay......
Also found sunlsucks.com. I called the guy (nathan) that night to cancel the order. He said I was wrong about the product but he would cancel anyway.
Next day I see my card was charged. Called him again, he said the credit was issued. 3 days later a trucking company calls about a delivery from these people.
Called again, he said to refuse the shipment that it was a mistake.
So I have called Visa and they will get me my money. But like you, before the sale the guy was all over me, after I have to track them down.
I can only imagine if I had bought the units from them then had problems.
I also reported them to Ebay for doing a transaction outside of Ebay......
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Customer Service #1
Arctic Cat
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May 15, 2020 08:46 AM
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