Hi,
I have a serious engine problem on my new predator (after 2-3 rides) and I'd like to send an email to the manufacturer about the repeating problems on the predetors and to here how they can help.
does someone have an email address to use?
I know that I need to contact my dealer, I did it but haven't got any satisfying answer.

 

your going to be better off calling them as i sent an email once and never got an reponse. just a suggestion.

 

Welcome to the forums talh. [img]i/expressions/face-icon-small-smile.gif[/img]


This is the page to email customer service. Polaris

Honestly, you're peeing in the wind when you contact them.

Take it to the dealer, if they don't know what's wrong, take it to another dealer.

I've phoned Polaris and got nowhere with them.

What area are you in? Maybe someone can suggest a good dealer to take it to.

 

yea thats what i used once a while ago and got no where myself.

 

I thought you were being funny with this post!!! E-mail polaris? You would have a better chance at winning a lottery. They could care less, try your dealer, they usually won't hassle you to much.

 

<div class="FTQUOTE"><begin quote>Originally posted by: Scootergptx

Welcome to the forums talh. [img][/img]





This is the page to email customer service. Polaris



Honestly, you're peeing in the wind when you contact them.



Take it to the dealer, if they don't know what's wrong, take it to another dealer.



I've phoned Polaris and got nowhere with them.



What area are you in? Maybe someone can suggest a good dealer to take it to.</end quote></div>

well... I'm from Israel [img]i/expressions/face-icon-small-smile.gif[/img] riding on predators since 2004.

Here's one of my action videos:
video


I really want to send this email, I know about the customer-service form on Polaris site but I prefer sending an email.

 

I actually used that email about a month ago and got a reply back in about 3 days. However, my email was a question about HP ratings and then new 2008 models, so since it wasn't about a problem, they probably didn't mind replying.....LOL.

 

You could ask the advice of the nice people that run Polaris. Their e-mail scheme seems to be "firstname.lastname@polarisind.com" Although, the way the customer service dept. treats "customers", I wouldn't hold out hope that the executives give a sh*t either. Just my guess....

Hey, maby if all of us "customers" would just go away, they wouldn't have to make sure the products they sell actually worked properly.


Thomas C. Tiller
(tom.tiller@polarisind.com)
Chief Executive Officer

Bennett J. Morgan
President and Chief Operating Officer

Michael W. Malone
Vice President - Finance, Chief Financial Officer and Secretary

Jeffrey A. Bjorkman
Vice President - Operations

Mark E. Blackwell
Vice President - Victory Motorcycles and International

John B. Corness
Vice President - Human Resources

Mary P. McConnell
Vice President - General Counsel


Zoomer

 

Well, I guess giving you the name of the dealer I use is out. [img]i/expressions/face-icon-small-wink.gif[/img] [img]i/expressions/face-icon-small-tongue.gif[/img]

Checked out the vid. [img]i/expressions/face-icon-small-smile.gif[/img] Cutting it a little close on the landing, huh. [img]i/expressions/face-icon-small-wink.gif[/img]

Email may be the best route for you there. I'd try every address you get. Someone has to eventually answer you.

 

talh,

Let us know if you get a response. I would be curious to know if they will reply.

Zoomer