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Bent Durablue, what is the warranty

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Old Aug 18, 2002 | 12:27 AM
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Raptorguy's Avatar
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I have to say that I bent a Durablue X-33 yesterday and the worst part was it wasn't my machine. What is Durablue's warranty policy and are their any catches that anyone has run into.
 
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Old Aug 18, 2002 | 11:08 AM
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That information is available on the warrenty card you get when you purchase the axle. You have to be the original owner of the axle and have a reciept. I am sure a cancelled check or credit card statement would work.
I would be pretty upset with the guy that bent my axle!! That is why my motto is you ride your quad, and I ride mine!
 
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Old Aug 19, 2002 | 11:44 AM
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Isn't the X-33 a flat track axle and not meant for jumping?

From my understanding is that Durablue's "lifetime" warranty is pro-rated. [img]i/expressions/face-icon-small-disgusted.gif[/img]
 
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Old Aug 19, 2002 | 12:30 PM
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Well when we sent my dads in for warranty. They told us well replace it this time for free, after this it is $175 each time it comes back. Some lifetime warranty!
 
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Old Aug 20, 2002 | 08:54 AM
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Yeah, it seems that their warranty is exactly how it appears, so no hidden catches. I'd gladly pay $175 for a new exactly over paying $400 again, but thankfully this is the first bend. Thanks for the replies guys.
 
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Old Aug 20, 2002 | 11:06 AM
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Well the thing with his was that it wasn't bent it was a mfg defect. In their utter wiseness they chrome where the bearings ride. Well the chrome peeled off and ate the bearings. If it were to do that again they should replace it for free, if i'm being stupid and land it side ways well it's my fault and the extra money i'd pay. It's more like a limited lifetime warranty than a lifetime warranty.
 
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