I bought a SunL XL50 from john based on the feedback from this forum . It arrived in good shape except for a cracked floorboard. Now on the the up and running part. I followed all the right steps and was ready to start it up for the first time... NO SPARK ! I traced it most of the way thru and 'thought' it was the CDI. but being so close to xmas I tok it to a local shop. they also couldnt get spark. I called Raceway and spoke with John. He actually called the shop and spoke with the mechanic for me.
PART TWO: John explained to the shop what he thought the problem was and informed me he would send the parts. this close to xmas I was VERY tense as this was a gift for my son... His MAIN present. I have to say I was a little 'concerned' when the part didnt arrive earlier this week. I called John back and he stated he would 'overnight' a new part to make certain I had it for xmas. Well today I revd TWO boxes with the parts ( John , the second box will be returned) . I was a bit 'scared' to buy a mail order atv. John has made this a WONDERFUL expierience and has won me over as a customer. I give John and Raceway my HIGHEST recomendations and thanks for being EXACTLY the honest businessman so many people have talked about. My situation was resolved so well that I actually found myself taking offense to anyone that 'hinted' at a negative with John and Raceway...thinking ... HEY, Thats MY dealer they are talking smack about !! That my friends shows just how loyal a company with OUTSTANDING customer service can make a customer when they do what the promise. and John DOES !! Thank You John !!! Matt in IL

 

I bought an xl 70 (Sunl 70) from raceway. It arrived intact. But, some of the LEDs in the tail light were out (a very minor problem). I emailed raceway. John asked that I call. I did and I was sent a new tail light. I was tempted to buy from ebay or some of the other dealers that pop up in a google search. After finding this site and seeing some problems people had with other dealers, plus the service I've already received, I'm glad I did not.
Rodney