my PRM 6 pack rack is out of commission....it snapped in half today on the trail and i couldn't find it after it broke off.

my question is do u thik they will warranty it....its only about 2 months old

are they really that weak or did i get a defective one? the impact wasn't that harsh...atleast imo to snap it right off

i was climbing a pretty narly hill when i went back....it stopped the 4 wheeler from tipping over and the 4 wheeler actually fell back forward....so i didn't notice it snapped off til later and when i went back to find it it was gone

 

I'd push the company for a new one.It shouldn't break off that easily.

 

Send them an email with a picture of the broken rack and explained what happened. Ask if they have a warranty for it (if you have a receipt, even better) and if they would be able to replace it. Be nice about it, and chances are they will help you out.

 

thanks for the ideas guys


my thought was it definately shouldn't snap off that easy

my friends have rolled thier bikes over and stuff and the rack is still fine