This post is a warning for anyone in the market for a snowmobile or atv trailer. I bought a new enclosed Mission two place trailer last year. They are a part of Alcom which also makes High Country. After one trip, I found so many problems, that I thought I should contact the company. I found the presidents email address on their website and sent him an email listing all the issues my trailer had. It had panels opening all over, the interior lights were falling off the ceiling, the doorlock was installed so poorly that it would not lock, and it leaked like crazy. Surprisingly the owner, Trapper Clark, took the time to write me back. He apologized for all my issues. He told me that they had undergone major changes in their production line since my trailer was built and was sure a replacement trailer would be a vast improvement. I was blown away by his offer and decided to take him up on it. Well, two weeks later we made the swap. The first thing I noticed was that the new trailer had a frame about half the size of my previous one. Not the kind of improvement I was hoping for but I took the trailer home and hoped for the best. Well, the best I did not get. The new trailer was much worse than the first. To date I have had the rear ramp assist blow apart and almost take my head off, the side door lock fail, the gas door lock fail, the front door leaks, 7 lights failed, the tongue jack fall apart, and the trim rings fall apart on the aluminum rims. And all of this has happened with both trailers in less than a year. After continued contact with Mission trailers, they have sent me replacement parts that I have to install myself. Just what I want to be doing rather than riding. And now the trailer has a new problem which Mission refuses to fix. The whole trailer is listing or sagging to the right. I measured the distance from the tire to the fenders and the one on the right is sitting 1.5 inches lower. Mission tells me it's not their problem and that they are done helping because they have "gone above and beyond for me already." They advised me to contact the axle producer,Dexter axle, for further assistance. The thing that kills me, is I know trailers aren't all like this. I had a 2000 Sno Pro enclosed that I ran heavily for three years. Never so much as a burnt out light. Nothing. Flawless and for $2000 less. Then my family had a two place Renegade. Same deal. Never one problem after heavy use. So, there is my story. If you are in the market for a trailer look elsewhere. My Mission trailer has failed in some way after almost every use. This is not the way a $6000 trailer should be built...

 

Thanks for the heads up!

 

Glad to try and save someone else the headaches!!

 

I've been getting some PM's from others with issues looking to get in touch with Mission so here is their contact info.

Trapper Clark - President tclark@alcomusa.com

Dan Mills - Head Salesman dmills.alcominc@gmail.com