Broke my LoneStar Axel
#12
I better send in my warranty card and keep my receipt then !! Thanks for word of advice. I think they should still warranty it though, ask to speak to a manager or something. I would expect them to help you out. Thats just not fair.
#14
i have had a lot of dealings with lonestar. if you bought it new i would tell them they are going to replace it. you might have to start asking for supervisors but either the axle has a life time warranty or it does not. the serial number proves its theirs. the warranty card is just a cheap way out. don't let them get over on you.
#15
See this is what I wanted. Now more than just me (and my "friends" that helped me push it back to camp) are pissed.
Don't worry, I will let them know that fact.
Hope it doesn't have to get ugly, but believe me , I know ugly (my friends that helped me push it back to camp)
Ha Ha!!!!!!!!!!!!!!!!!!!!!
Don't worry, I will let them know that fact.
Hope it doesn't have to get ugly, but believe me , I know ugly (my friends that helped me push it back to camp)
Ha Ha!!!!!!!!!!!!!!!!!!!!!
#16
<< My friend has a 01 raptor and broke 3 lone star axles in half. We ride mx but it should have taken it. He has since gotten a 03 raptor and all new stuff so we shall see haw long it lasts. >>
Seven, did they replace those 3 axels?
If not, why not?
#17
#18
Alright Guys,
Called LS back on Friday. They tried to give me the same runaround about warranty cards, receipts, blah blah blah............
The magic words were "can I speak to a manager?"
The whole coarse of the conversation changed from "I cant do anything for you man" to "what else can I do for you sir?"
What a switch.
They gave me a return # and said the new one will be in the mail as soon as they get the broke axel.
Good thing too, I love thier stuff. I didn't wanna have to find a new place to get billet accesories.
Called LS back on Friday. They tried to give me the same runaround about warranty cards, receipts, blah blah blah............
The magic words were "can I speak to a manager?"
The whole coarse of the conversation changed from "I cant do anything for you man" to "what else can I do for you sir?"
What a switch.
They gave me a return # and said the new one will be in the mail as soon as they get the broke axel.
Good thing too, I love thier stuff. I didn't wanna have to find a new place to get billet accesories.


