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Broke my LoneStar Axel

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Old Sep 6, 2002 | 12:28 AM
  #11  
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yeah, but i still would of raised seven kinds of cain and never buy from them again. too many other quality axles on the market to make the same mistake twice.
 
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Old Sep 6, 2002 | 12:29 AM
  #12  
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I better send in my warranty card and keep my receipt then !! Thanks for word of advice. I think they should still warranty it though, ask to speak to a manager or something. I would expect them to help you out. Thats just not fair.
 
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Old Sep 6, 2002 | 12:33 AM
  #13  
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i know what you guys are saying. I'll let ya know tomorrow what they tell me. Like I said, they took care of me the first time so maybe they'll help me outy this time if I raise some he!! with them.
 
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Old Sep 6, 2002 | 12:41 AM
  #14  
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i have had a lot of dealings with lonestar. if you bought it new i would tell them they are going to replace it. you might have to start asking for supervisors but either the axle has a life time warranty or it does not. the serial number proves its theirs. the warranty card is just a cheap way out. don't let them get over on you.
 
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Old Sep 6, 2002 | 12:48 AM
  #15  
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See this is what I wanted. Now more than just me (and my "friends" that helped me push it back to camp) are pissed.

Don't worry, I will let them know that fact.

Hope it doesn't have to get ugly, but believe me , I know ugly (my friends that helped me push it back to camp)

Ha Ha!!!!!!!!!!!!!!!!!!!!!
 
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Old Sep 6, 2002 | 12:50 AM
  #16  
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<< My friend has a 01 raptor and broke 3 lone star axles in half. We ride mx but it should have taken it. He has since gotten a 03 raptor and all new stuff so we shall see haw long it lasts. >>



Seven, did they replace those 3 axels?

If not, why not?
 
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Old Sep 6, 2002 | 02:41 AM
  #17  
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go to

freeadvice.com
 
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Old Sep 8, 2002 | 08:24 PM
  #18  
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Alright Guys,
Called LS back on Friday. They tried to give me the same runaround about warranty cards, receipts, blah blah blah............

The magic words were &quot;can I speak to a manager?&quot;

The whole coarse of the conversation changed from &quot;I cant do anything for you man&quot; to &quot;what else can I do for you sir?&quot;

What a switch.

They gave me a return # and said the new one will be in the mail as soon as they get the broke axel.

Good thing too, I love thier stuff. I didn't wanna have to find a new place to get billet accesories.
 
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Old Sep 9, 2002 | 11:05 PM
  #19  
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glad to hear that. i'm glad lonestar did you right, it's too bad you had to go through al that b s.
 
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Old Sep 9, 2002 | 11:09 PM
  #20  
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Yeah, thats cool. saved me $400.00. Guess I can buy something else for the old rap. Thanks for the help!!!!!!!!!!!!
 
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