Hey guys have any of you had any problems with Trinity Racing? I took my Cannondale over there after hearing so many good things about them. They did a pipe and re-map and got it done in a fair amountof time. I was so happy with them and run Trinity stickers all over my bike and sport there shirts when ever I go ridding. So I told my cousin to take his raptor there to get the motor built. He took it in mid september and was quoted 6 weeks. They are waiting on carbs from SunCo and Harry said for my cousin to call them his self and ask were the parts are. I work in retail and so dose my cousin and we would never ask a customer to make calls thats our job not theres. Harry wrote up a R.O. and then it got lost. They are also waiting on the gears. We have a big trip planed for next week for 4-5 days of ridding. I got a call from my cousin saying he was not going because his bike was not even close to being done. Now I am bummed out because thats my ride out there. We are sand people all we do is ride sand. But its cutting in to ridding time and if my cousin does not got then neather do I. They do not return his calls and feels like he is being brushed off. I feel realy bad because I said to go there and now he does not have his bike. My cousin has a realy bad temper but has not lost his cool because he trusts there work, but for $6300 he does not get customer service. So any feed back would be great.

 

$6,300.00? What is Trinity doing to it that is costing that much money? That's alot of $$$$$$$$$ to just be brushed off!!!!!!!!!!!

 

I am not quite sure whats going into it but i know its $6300 fot the motor only.
-727 kit
-cams
-high compression piston
-gearing and new trany
-carilla rod
-big carbs
-trinity pipe
-dyno tune
-pro design filter
and some more stuuf but i dont rember

 

I have pretty good contact with them I should say. But for 6300.00 I would be Pi**ed off too. I would just go down there if your close by and see what is up. I am surprised Harry hasnt PM'd you or replied to this post.

 

Yeah we are 40 mins away but should not need to go down there. I just found out from WP that he is home sick in bed and thats why he has no pmed me.

 

i had ordered a exhaust about 2 months ago, when i first called them after 2 weeks of waiting they told me that the pipes were on back order form there manufacturer and that it would be another 3 weeks, so i waited and with i got my credit card bill they had missed up and charged me over 1200 bucks, so i called them to see what in the hell was going on, and they somehow last my order all togerher and had my cc number on an order for somestuff that went to the uk, they fixed the cc problem, but i still have no exhaust, i called them about 10 days ago and they told me that it sould be ready in about a week (it was to be at a welding shop or something), so we'll see if i get it anytime soon, the whole reason i choose to go with trinity was for all the work that you hear about them doing to the banshee and seeing how much they scream

 

Sounds like the parts should have been there before he brought the bike in. That way he can still ride it until everything came in.

 

yeah why do people do that??

 

When he took it in they said they would have it done with in 6 Weeks its been over two months. But the total bummer is that they are not calling him back and are asking him to do the calling around. He wanted to get it in there so it would be done in 6 weeks but now its too long.

 

You know what?? If I were a good and honest company and said that it would be done on that day and if it werent, I would give them a discount just to make up for the trouble I would have caused.

But thats me.