supermach 700 atv

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Sep 28, 2009 | 07:04 PM

#11

UTU

Pro Rider

Joined: Oct 2005

Posts: 493

Likes: 1

From: West Paducah,Ky (GOD'S COUNTRY)

Bad news

Quote:

Originally Posted by windtrader

Did a little research. Went to supermach site. Saw the picture of the building and it rings a bell, not sure who else uses that address as their "headquarters". Searched around on that address and got a hit on Titan importing.

go to Welcome to USTitan

They import all sorts of stuff. So if supermach is really just a web company of Titan who imports everything from paintings to garden statues, direct technical and parts support for this thing is going to be minimal, at best. Could be reason why it is sitting so long, not getting replacement parts, maybe there are not any in US, not sure.

I suspect you live out of California as most of their motor products are not authorized for sale in California, which implies your sale was an out of state transaction, subject to different consumer protection than if sold within state.I could not get anywhere on their website. Kept asking for a username & password.Kept getting error messages...? Not good....

Also did not see any advertized warranty on motor products so hard to tell. Look at your paperwork.

Website kept giving me error message and asking for username & passwoord?? Not good!!

Sep 28, 2009 | 08:45 PM

#12

jimmydandy

Weekend Warrior

Joined: Sep 2009

Posts: 1

Likes: 0

Quote:

Originally Posted by mike 1620

i have a supermach 700 it is 6 months old i have had problems from the day i bought it first it had carb problems wheel berings all 4 had to be replaced the brake system stoped working inner outer tie rods ignition swich i have road this bike 3 times since i owned it it has been in the shop most the time

I am not familiar with the Supermach 700 as they do not have any dealerships anywhere near where I live. But I am curious if they did honor the repairs under a warranty? Plus sorry to hear you are having such problems.

Oct 14, 2009 | 03:49 PM

#13

heritagecon

Trailblazer

Joined: Oct 2009

Posts: 50

Likes: 0

mike 1620 don't give up! there's got to b something that you can do is there any way they can just replace the entire unit I know that most of the time that a refund is out of the ?, but what about a swap. selling it your going to lose because you are a honest and you should be KEEP FIGHTING we're with you

Oct 16, 2009 | 05:09 PM

#14

oak1971

Weekend Warrior

Joined: Oct 2009

Posts: 8

Likes: 0

Keep fighting, call email and harass them until they give in. Be their worst nightmare if you have to.

Oct 19, 2009 | 08:49 AM

#15

heritagecon

Trailblazer

Joined: Oct 2009

Posts: 50

Likes: 0

I seen on tv one time where a man got a blown car engine because when the place changed his oil they did not tighten the plug and they didn't want to fix his car so he stayed outside their place (like across the street) with a sign telling everyone what they did after about 3 mo. they fixed his car ( bad publicity )
Now!!! Here in N. Carolina we have several news stations with consumer watchdogs like: Five on your side (cbs), Trouble shooter (abc) , Eye on your money (nbc) try that. remember if they say no your in the same boat, but if they say yes your in a better boat.
One last thing what about a trade maybe for something close to the same value a 450 honda, or a 500 polaris I hope this helps

Oct 30, 2010 | 06:47 PM

#16

mdarin

Weekend Warrior

Joined: Oct 2010

Posts: 2

Likes: 0

Quote:

Originally Posted by mike 1620

I have a honda atv and its junk so name brands aint no better my honda has been in the shop as much as ur super mach and u pd much less for yours than i pd for the honda was 6000.00 and has 90 hrs and wont shift gears carbs been cleaned many times on it 2