hey bfb,


do you know the manufaturer and part number of the capicitor required!!!!! i might be able to do some research and see if i can come up with it or a cross for it on my own!!!!! i realize you probably dont know but i thought i would take a stab in the dark... thanks for input it was helpful!!!!


you still aint bleeding RIDE HARDER


BIGGERCAT

 

Biggercat;
Nope, don't know but you may want to check the high-lifter forums in the cat section, someone there may have a solution for you. You may have to go back a ways in the pages but I do recall seeing something there on it. Since I am not having the Limp-Home-Mode problem as a every day occurance, I'm just waiting for Arctic Cat to get their act together & fix up all of us 650 owners with their RF Filter or give me a NEW '05 CDI unit for my '04 650 unit, as the '05 CDI has the fix in it.

 

My 650 only has a little over 200 miles on it and limp mode has struck 3 times. I cleaned and put dielectric grease in all the connections and installed the extra ground between the engine and frame. Still got limp mode... When I saw the AC letter in the mail I thought it would be about a recall regarding limp mode, instead it was BS. This company has alot to learn about customer relations.
I got tired of waiting for them and ordered the Dynatek CDI which arrived yesterday. Yes, it sucks to have to shell out $ 247.00 to fix AC's screwup, but I'm going to Hatfield McCoy for a week in August. I don't want limp mode to hit in a very dangerous place and ruin my vacation, and who knows when AC will get around to announcing a fix for it.
I usually get a new quad every 2 years. I have 4 words for Arctic Cat- King Quad, Brute Force. My next quad won't be an Arctic Cat. I won't put up with poor customer service from a manufacturer and this is not the dealer's fault.

 

Does anyone have a part number for the reset plug? Fortunately, I have not had the problem yet, but I want to be ready.

I'd like to see A/C at least communicate that the fix is coming. Silence is what is damaging them right now.

Does A/C customer service have an e-mail address?

 

You shouldn't need a part #.. they know what it is and your dealer should give you one.
Don't hold your breath waiting for AC to tell you what is going on. I called customer service for a week, leaving my name and number on their voice mail. Took 3 weeks for them to call back. They did talk to me for 10-15 minutes and promised to call back with answers to questions I had. That was April, still no call back. Someone gave me the number for Cat Care, got right through to Jim Baldwin (hope I got his name right).. a real nice guy who I talked to for 10 minutes about various AC things. He works in the extended warranty dept. though, and couldn't help with new ATV problems. A good friend (who also bought a 650 the same day I did, and has similar problems) ran into a Arctic Cat rep. who is the liason between the factory and dealers while on vacation in Deep Creek Lake, MD 3 weeks ago. They had a nice chat, got the guy's business card, was told he'd get a call back ASAP about the limp mode problem and other issues.. Guess what? No call or anything yet. He's disgusted too.
The Japanese have a saying- "a fish stinks from the head down".. Does this apply to Arctic Cat? I hope not, but it's looking that way.
Sorry 'bout the long rant, but between the limp mode thing, no communication from AC about it, and that Bullsh*t letter, I'm d*mned pissed!

 

Limp mode virgin no more!!
278km's on the bike, wife on the back, 4 year old daughter on the front doing about 15km/hr on a nice flat smooth trail and there she was, flashing like a nun out of convent.
Much like the poor clutch setup, I think someone (other than AC) is going to have to come up with a permanent fix for this problem as well.
And please don't say Dyna-Tech CDI cause that sucker is almost $500.00 up here in monopoly money land.
Don't even get me started on AC's proper use of hi-lo transmission letter. [img]i/expressions/face-icon-small-disgusted.gif[/img][img]i/expressions/face-icon-small-mad.gif[/img][img]i/expressions/face-icon-small-disgusted.gif[/img][img]i/expressions/face-icon-small-mad.gif[/img]

 

mistangoriverrat, did you actually go into limp-mode or are you only getting a check belt light.

 

I like my cats, but I HATE the company response to the customers. I too made a call to Arctic Cat, enclosed a letter in with the survey for my 650 regarding a faulty master cylinder on my 2002, 375. I also left a voice mail with the warranty dept, sent a letter to the CEO, and talked with someone in the survey dept. After all that I finally got a call from someone on my answering machine to go to my dealer with all kinds of info and they would see if Arctic Cat would do some "goodwill" about it. I have heard that they had defective master cylinders on many of these. What is "goodwill" about replacing faulty equipment. The guy on the message had a real attitude, ticked me off, and being a month and a half after this started I of course had already bought a new one and put it on. I guess the 3 Arctic Cats I have bought have been "goodwill" guestures on my part. I like my cats, but unless Arctic Cat's attitude changes towards its customer service my next purchase will not be A/C and I will not be recommending them to any of my friends.

 

You have to give more details. You are asking for warrenty work on a 2002 machine. I'm assuming got a 6 month warrenty like everyone else? 2002's came out in fall of 2001 so it is potentionaly 3 years old and you think Arctic Cat should fix that?
I don't understand some of you guys.
You should be happy AC would even consider "Good Will" and if you think the grass is greener on the otherside of the fence your blind.

 

oldcrow, I was more referring to how Arctic Cat responds to the customers more than complaining about them not covering the master cylinder. That seems to be the general opinion of most people's complaint. And in my letters and calls I gave imformation such as 308 miles, etc. As for thinking Arctic Cat should fix it or not, there was a lot of people with master cylinder failures on this model. Maybe you and Arctic Cat don't think that master cylinder failures are a saftey issue. I am sure that if it was on other motorized vehicles there would be no problem getting something done. No I am not broke so I could afford a master cylinder and as I stated it is the customer service of A/C that is an issue with me. I work for one of the few textile machinery suppliers that are left in the US, and one of the main reasons we are still here is that when we have a problem that is a manufacturing problem we suck it up and resolve it for the customer. I have seen it done for problems on machines that were 7 years old. Customer service makes loyal customers.