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Yoshimura customer service

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  #1  
Old 05-22-2002, 04:10 PM
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I purchased a Yoshi muffler and needed the connector pipe and some other hardware, so I called Denton. After I got everything together and started installing it all, I came up short on one part. It was the spacer that goes between the muffler support bracket & the grab bar mount. I rigged something to make it work for the time being. I called Denton this morning and they suggested that I call Yoshimura. Scott @ Denton gave me a number & extension, I called Yosh and a lady named Terri (sp?) helped me. I told her what I needed and asked for a part number so that I could give the number to Denton to puchase the part. She was VERY helpful. She faxed me an installation guide & diagram with the part # and is sending the part to me today,,,,, at no charge!! Just thought I'd let everyone know. I've heard a lot of bad things about their service, so I thought I'd post about my good experience with them.

SD
 
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Old 05-22-2002, 08:02 PM
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I am glad somebody got some good CS from them they still have my old parts.
 
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Old 05-23-2002, 12:55 AM
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Did they give you any jetting info?
 
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Old 05-23-2002, 01:06 AM
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BILL WIL YOU BE @SAND MT NV THIS WEEKEND.
 
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Old 05-23-2002, 10:45 AM
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AZSAND No I will not be there. I need a better paying job before I make a long trips like that
 
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Old 05-25-2002, 03:55 AM
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Bill, maybe you should get the number to Terri and see if she can assist you. Sometimes, all it takes is finding an employee who cares.
 
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