Defect in workmanship with Pro Armor nerf bars nearly severs my niece's leg off!
#1
Hey guys,
I've got a set of Pro Armor nerf bars on my 2007 Raptor 700. There was a defect in the weld for the heel guards and the nerf bar broke clean across the weld. I pulled it somewhat straight so we could get it back to the camp and on the trailer. I'll downsize this for the forum but I sent Pro Armor the full resolution.

So my niece and I were doing hill climbs and her foot slipped off the peg and went right through the back of the nerf bar. Luckily she was wearing a pair of Comp 5 boot which probably saved her life!! I tossed the boots but I wish I would have taken a photo of those too. It nearly cut the boot in half and only by the grace of God was she OK. We were more than an hour from a hospital.
If your considering a pair of these nerf bars I would buy another brand. They only have a 90 day warrantee agains defects in workmanship!!!
This clearly wasn't abuse either, it's a clean break right at the weld.
I contacted their customer service and got a very rude response from Elisha Raphael who told me that I needed to have a receipt to prove that I bought it from an authorized dealer. I don't have the receipt, but it doesn't matter because they will only warrantee their products for 90 days including defects.
Anyway, just another reminder to ride safe and gear up!! If I hadn't had bought her those boots I may have lost her on that ride.
I've got a set of Pro Armor nerf bars on my 2007 Raptor 700. There was a defect in the weld for the heel guards and the nerf bar broke clean across the weld. I pulled it somewhat straight so we could get it back to the camp and on the trailer. I'll downsize this for the forum but I sent Pro Armor the full resolution.

So my niece and I were doing hill climbs and her foot slipped off the peg and went right through the back of the nerf bar. Luckily she was wearing a pair of Comp 5 boot which probably saved her life!! I tossed the boots but I wish I would have taken a photo of those too. It nearly cut the boot in half and only by the grace of God was she OK. We were more than an hour from a hospital.
If your considering a pair of these nerf bars I would buy another brand. They only have a 90 day warrantee agains defects in workmanship!!!
This clearly wasn't abuse either, it's a clean break right at the weld.
I contacted their customer service and got a very rude response from Elisha Raphael who told me that I needed to have a receipt to prove that I bought it from an authorized dealer. I don't have the receipt, but it doesn't matter because they will only warrantee their products for 90 days including defects.
Anyway, just another reminder to ride safe and gear up!! If I hadn't had bought her those boots I may have lost her on that ride.
#3
Wow glad to hear your niece is ok, we use XFR nerf bars due to the heavy duty over sized tubes, yea I am sure the weigh a little more but the are so nice. I cannot post a pic on here from my blackberry but if you will e-mail me at mitchell@easttexasatv.com I will send you a pic. They are sweet.
#4
Thanks for the support guys. I'll look into the XFR nerf bars. I don't care about the weight, this machine has full skid plates, bumper, grab bar and nerf bars. It's not for racing, we take it out in northern Michigan and the terrain gets pretty rough.
Normally, I throw away a LOT of gear just because it gets used up but this was the first time I had a problem with a defect in workmanship. In general in this industry most manufactures are super super helpful with their products but this is not true with Pro Armor.
Normally, I throw away a LOT of gear just because it gets used up but this was the first time I had a problem with a defect in workmanship. In general in this industry most manufactures are super super helpful with their products but this is not true with Pro Armor.
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