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defective ITP terracross tires

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  #1  
Old 09-20-2009, 10:15 AM
grizzlymankl's Avatar
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Exclamation defective ITP terracross tires

I have found five other ATVs running ITP terracross RT tires with 14" rims that shake so bad they are unsafe to drive. I have identified the problem with the help of different tire shops. The problem is ITP released a batch of tires with high spots on them. Causing the tire to be out of round. ITP is not standing behind any of these, and I sent some to California to the manufacture and recently got them returned with an email later in the day that nothing was wrong. I have other ITP tires that do not have high spots and that due run true and round.

A tire that is out of round can not be balanced. I have tires that are 1" taller on one side of the tire that the other. Causing a bouncing up and down of the suspension. When both fronts are bouncing in opposite directions it will cause you to loose control of the ATV.

I would have to say ITP customer service and their two year warranty on their tires is terrible, the worst I have seen. What good is a warranty if they are not going to stand behind it.

If you have these tires and are experienceing that same problem please respond or contact ITp customer service.

I belive ITP needs to do the right thing and recall these problem tires before something happens.
 
  #2  
Old 09-20-2009, 11:45 AM
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Not my experience at all with ITP customer service! I had a set of defective tires once (molds had not been cleaned properly, so cases were thin in some spots), and I called them and had new tires there on my doorstep the next afternoon!
 
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Old 09-21-2009, 10:52 AM
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welcome to the forums!
 
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Old 09-24-2009, 07:48 AM
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