Back to the original topic.

I bought my Gators through Parts Direct, and had no problems at all. They had the lowest price I could find, had the tires in stock, and had them to my door in a few days. They had a real low price for the Gators on their web site. When I called to order them, the guy acted like that was the wrong price. But they did honor the internet price.

Just thought I would share a positive experience about them.

 

?

That isn't reasuring. You got lucky.

Anyone that says there is a restocking fee automatically doesn't have my business.

 

I wanted to return the pipe i had and get another one from them and i would have delt with them again and again. But they don't have any ppl skills, and left me on hold for 10 min to tell me they would not help.





pics

 

I don't know about luck, more the way you treat other people. Be forceful when necessary and kill them with kindness. I worked in customer service for a few years after college, if someone was calm and stated their position intelligently, I would try hard to get their situation resolved. If someone called screaming and yelling, being insulting or rude, sometimes their phone call just got disconnected somehow.

As far as a restocking fee, 20 % is a little much I agree. But if a customer orders the wrong part, they have to pay for the mistake. If the dealer orders the wrong part, they eat the cost.

I don't think I would have a problem ordering from them again, although I might be more cautious this time. Just because one person had a bad experience with them (we only know his side of the story), I don't think that is enough reason to call for a world wide boycott of this company.

 

sorry for beating a dead horse but what are the host files?