Mike...is Joe going to respond to my PM? I see he read it...


Thanks

 

I received a e-mail from Joe at HMF today asking for my pipe back so as they could fix or replace it, offering 1 day turnaround. That was really quick service, makes you want to do business with a company such as HMF. I think that it is important to stand behind your products and HMF seams to be genuinely making an effort to do it right. They make the best looking pipes on the market and use the best materials it is great to see customer service to match their products. Thanks Joe and Mike for the excellent service. You have a happy custome here thanks Jerry.

 

Mike..any word yet on what I talked to Joe about? I haven't heard back from him.

Thanks

 

HO, I sure wanted to thank you for bringing this to my attention with this thread the other day. Mine is one that has the same problem, I am really glad you said something. My paint just poped off a little, no major damage, but I had only ran mine on the dyno for a few minuts. If you had not said something i would have probably had a lot worse damage. Now the only problem is my OEM pipe is still at the ceramic coating shop, so my Xp is pretty much out of commision till it gets back here so i can swap them back around.

 

Glad you caught it before it got too bad!