Polaris Discussions about Polaris ATVs.

Polaris Refuses to Stand Behind Product

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  #11  
Old 07-13-2012, 12:50 PM
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Originally Posted by Scootergptx
Trying to see who (besides the dealer) carries the kit. Seems like it's about 75 bucks. I understand the principal you're trying to defend, but it's going to be wasted money. I've read where they have covered this very thing when they were under new or extended warranties. Since you had neither, a court case could wind up costing you even more money.

If I can find a link with a lower price, I'll post it. Best thing to do at this point is get the one problem fixed and get back out on the trails.
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Thank you Scooter. I will allow the judge to decide relevant to the merits of my case...who knows, it may make life easier for Polaris owners down the road if precedent is established. Thanks for the care and concern. I hope to repair the thing and sell or trade it ASAP.

RickeyD
 
  #12  
Old 07-13-2012, 12:55 PM
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I understand why you are upset about it, but is it really worth giving away your time and money to take Polaris to court over? Unlikely you would win that battle.[/QUOTE]

Thank you, well, I'm an old retired policeman from the 4th largest city in the good old USA. Don't like being screwed without my permission and thankfully, I have the time and money to pursue this.

Thank you,

RickeyD
 
  #13  
Old 07-13-2012, 12:56 PM
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i wish you well on your endeavours. sorry you had a bad experience with polaris. it must've been a monday or friday machine.
 
  #14  
Old 07-13-2012, 01:17 PM
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Originally Posted by RickeyD
Hello Beergut, I could NOT disagree with you more. Your argument may be relevant if my unit was only one or one of a few units out there that has experienced this problem. Check the Internet and look at the documented, ongoing problem with the 2011 850 Polaris.
you can disagree all you like- it's your right to- but the fact is, unless there's a recall on it, you have no right to any repair out of warranty.
My chevy avalanche had every stepping motor iin the gage cluster poop out- after researching the failure, I found many people had the same failure- it's a common issue. I called Chevy- they said I'm out of luck- there's no recall.

Just because you have an issue with your atv that others have had, does not mean the manufacturer is gonna pay to fix it. You're in the same boat thousands of other atv owners are in.

Originally Posted by RickeyD
The unit, when purchased, only had 18 hours on the clock. It was at that time that the oil in the air box problem was discovered on the first inspection.

I did check the unit over...I rode the ATV...all looked well. I guess, by your statements, that I should have unscrewed the air box cover and inspected the air element.
if the oil was found at 18 hours and was under a warranty, then you have a claim... if it was out of warranty, you're SOL. it's that simple. It's not up to polaris how often the first / second ...... owner checks his atv over. That's your job.


Originally Posted by RickeyD
Too much information for ya Beergut? Don't think I've demanded that you read the post nor have I asked for your confrontational response. Also, the post is for information purposes and will be used in small claims court as the presentation document for my claim. I am simply documenting the facts. If the judge finds that I have no case then so be it. To roll over and play dead might be your working protocol but it's certainly not mine.

you posted in a public forum- therefor, you'll recieve all different kinds of responses. Just because you didn't agree with, or like my respons doesn't make it "confrontational" - I stated my opinion to your case- and that's all.

You came here and posted without reading any posting rules- if you had, you wouldn't have posted personal contact info & phone #'s

If you require a trophy or a fluffy happy response to your lenghty post about how polaris has screwed you, then you really shouldn't be posting on any forum site, period. Grow a thicher skin

Originally Posted by RickeyD
Polaris has admitted, by offering a fix-it kit...part #PN2204755, KIT-850 Breather, that the 2011 850 does, in fact, have a defect. Okay, so you voted for Obama, we're not yet totally under socialism and yes, Polaris does have a responsibility to correct its manufacturing defect at NO COST TO THE OWNER.
polaris didn't admit to anything. They were within their right to tell you that you're SOL. They are simply helping a customer- and for that, you are threatening a lawsuit

Originally Posted by RickeyD
Beergut, does it not stand to reason that since the oil in the air box was discovered on the first inspection, at 18 hours, the defect allowing the oil by-pass was defective during the warranty? The lower half of the filter was saturated with engine oil. Two hours after that inspection the air box was inundated with engine oil once again. Personally, I think Polaris is comparable to the Harley product...the absolute worst motorcycle I've ever owned...out of 30 bikes since age 12.

Buyer-be-ware my butt.

Have a nice day,

RickeyD
again- you're missing the point. you reported the failure while the atv was OUT OF WARRANTY!
How does the dealer know that this isn't something that happened last night????? It's irrelevant what you say- Yes! Absolutely you should be checking the air cleaner before you buy a used atv!!! Is this the first atv you ever bought used?

Next time- inspect the product you are buying. Research it online before you complete the transaction and enter into a contract with relevant, updated knowledge.

it's your responsibility- no one elses.


oh- and i didn't vote for obama (but I'm sure you'll write another lenghty post on how you're sure I did )
 
  #15  
Old 07-13-2012, 01:55 PM
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Just from a moderator's view on this thread. RickeyD, if you post a thread there are bound to be people who disagree with you. That's the nature of the beast. People are of the opinion that you may waste a lot of time and money pursuing this in court. I don't know either way. But, all in all, I'd weigh everyone's comments for what they're worth. There are a lot of people here with experience in dealing with the manufacturers and they may be trying to save you some time and money. You don't really need to defend your position. I think you've made it clear what you intend to do. Sincerely hope things work out for you.
 
  #16  
Old 07-13-2012, 02:09 PM
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Life's too short, especially if you're already retired.

Take what Polaris have offered, pay the half hour of labour and get out on the bike and enjoy it. And when you do, let us know what you think of the Polaris versus your previous Jap bikes.

All the best

JF
 
  #17  
Old 07-13-2012, 02:41 PM
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The Polaris factory warranty is 6 months. It is not based on hours or miles. I personally think it is generous of them to pay for the parts to help a person out.
 
  #18  
Old 07-13-2012, 03:56 PM
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I feel your pain. I ma glad you are doing something about it. If I had more time and money, I may do the same. I hope the outcome is what you want I do appreciate your efforts, it may be better for future owners. However the black and white is 6 months. I would feel pissed off because I do understand how you feel. Did you buy it from a private party or the dealership used? If it came from the dealership I think it would be a fair gesture for them to take care of it for you, they made more on the sale of the machine to cover a half hour of labor. Good luck let us know how you turn out.
 
  #19  
Old 07-13-2012, 04:35 PM
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[QUOTE=beergut;3126309]you can disagree all you like- it's your right to- but the fact is, unless there's a recall on it, you have no right to any repair out of warranty.
My chevy avalanche had every stepping motor iin the gage cluster poop out- after researching the failure, I found many people had the same failure- it's a common issue. I called Chevy- they said I'm out of luck- there's no recall.
************************************************** ************************************************** ************************************************** ************************************************** ********************************

Okay Beergut, the overhang on your belt-line is effecting the blood flood to your cerebral cortex. The reason you, and others, did not receive any assistance from Chevrolet relevant to the Avalanche problem is due to the fact that you, and the others, rolled over and did nothing. That's why these companies make billions off of extended warranties and "limited warranties," you, like far too many other Americans allow yourself to get raped by big business.

The manufacturing defect that I've discussed in this forum has ABSOLUTELY NOTHING to do with a warranty. Now put the bottle down and think about that. Just because big business is more concerned about the bottom line than producing a quality product and they therefore fail or refuse to issue a recall does not make the facts of the case any less relevant nor does it relieve the company (e.g. Polaris) of liability and culpability.

The 2009 Polaris 850, if the postings are correct, also experienced a similar problem but that issue was deemed to be a "safety issue" with sustained injuries by a number of Polaris owners; therefore, it was in the best "financial" interest of Polaris to issue an immediate recall. In fact, there was a suggestion that production of the 850 cease until such time the issue could be resolved.

Now, 2011, the Polaris 850 once again has a combustible related defect but no one has been injured; therefore, the bottom line comes into play...let the customer discover there is a problem and let the customer pay...no recall, it would look bad and be bad for business. The oil in the air box problem is so prevalent that dealers are supposed to update the 2011's before they leave the lot. Polaris apparently has its plate full of problems and is probably choking on much of it.

It's the weak and spineless American public that allows these companies to dictate policy and procedure with the products they sell, at great profit, to the American public. Remember the Ford Pinto debacle?

If "Beergut" is literal then plaque and fatty acids have begun to effect the reasoning portions of the brain and the blood flow up the spine...looking a little yellow.

Sincerely,

RickeyD
 

Last edited by RickeyD; 07-13-2012 at 04:36 PM. Reason: correction
  #20  
Old 07-13-2012, 04:55 PM
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Originally Posted by MooseHenden
Just from a moderator's view on this thread. RickeyD, if you post a thread there are bound to be people who disagree with you. That's the nature of the beast. People are of the opinion that you may waste a lot of time and money pursuing this in court. I don't know either way. But, all in all, I'd weigh everyone's comments for what they're worth. There are a lot of people here with experience in dealing with the manufacturers and they may be trying to save you some time and money. You don't really need to defend your position. I think you've made it clear what you intend to do. Sincerely hope things work out for you.
Thanks Moose, by-the-way, how do I "edit" my post to add updated information? RickeyD
 


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