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Durablue Axle question:

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Old 02-10-2007, 04:18 PM
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Default Durablue Axle question:

Originally posted by: flyinscrammy
Polaris changed the rear axle in 03 making the housing a larger diameter. Duracrap sent me the old scrambler axle size, twice insisting that I was installing it incorrectly. THe little girl on the other line suggested that i have a technician install the axle. Fed up, I took the new Duracrap axle and my old bent OEM axle to an ATV shop in SLC, 100 miles from my house. Ordered, once again the correct axle....... No, not really, I got another one that didn't fit again. The shop and I used a micrometer and sent the exact measurements of the axle..... Guess what? Even after receiving the complete measurements they still sent the wrong axle, they assumed that Polaris had switched to using the Predator axle and didn't even bother checking the measurements that we sent. Bottom line, I have a new OEM axle.
Im going through that battle right now and it doesnt really look good. First off i orderd one for a 04 from dennis kirk for my ds650 and as we all know they changed swingarms back in 04 so now the axles have different splines....well they never did send the right one and it wasnt dennis kirks fault it was durablues. So i decided ill order from my local dealer, prob the biggest dealer in Canada and if they cant get Durablue to give me the right one well thats that i guess. So i got them to order me one....guess what WRONG one. So the next day i take digital pictures of the difference with a tape measure showing the spline lengths so Riverside (my dealer) took these photos and gave them to Durablue...so durablue sent TWO more axles to them and guess what WROONGGG again....atleast this big dealer isnt giving up they are going to get some more in from them and call me when they get the right one. But Durablue has got to be the worst company ever.....and i also have NOTHING good to say about them.
 
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