don,t stop pestering them till they pay i had the suspension on my 99 500 ac come up and hit the front fenders every time i would hit a bump after 6 months and me threatening them with me putting my machine through there front window at the factory in thief river they looked into it further and found the front suspension wasn,t preloaded properly they fixed my machine and put new front fenders on because the tires had riped the edges off. stick to your guns[img]i/expressions/face-icon-small-mad.gif[/img]