PARTS COMPANY DISSATISFACTION
#1
BURGARDS WASTED MY TIME, NEVER ANSWERED PHONE, NOR CALLED BACK...NEVER GOT PARTS, I JUST GAVE UP.....ANOTHER COMPANY, CASCADE WHEEL ABRATING OUT OF WASHINGTON...WAITED AND WAITED, FINALLY SHIPPED 2 DAYS AFTER PROMISE, CHARGED ME FOR THE EXPRESS SHIPPING, STILL WASNT IN ON TIME...GOLDEN WEST CYCLES, HANDS DOWN THE WORST...ONLY GET 1 OUT OF 10 ORDERS RIGHT.....PASS THIS ALONG...ALSO, PLEASE POST YOUR DISSATISFACTIONS, SO WE DONT MAKE THE SAME MISTAKES OVER AGAIN...THANKS
#3
#7
you are really BUMMING me out if what you say is true about GWC. i just placed a $2800 order w/ them two days ago. i never heard anything bad before, actually good, so i figured it was OK. Please, is there anyone else out there w/ experience w/ GWC? Can i sleep well or do i need to go postal? late.
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#8
This is what I have found is best when using mail order. Ensure that you are getting the correct part #. Most places have a catalog or have their catalog online. If they don't have either, shop elsewhere. Make sure the person taking your order can repeat back your entire order and what machine it is for. Find out exactly what day your order will be picked up from UPS and call back the day after it is supposed to be shipped and get the routing/tracking number. No number means UPS does not have your stuff. Do not let them charge your card if they do not have the parts in stock.
Finally, once you have found a place that offers you good service and fair prices, give them your return business. They will have your info in the computer and will take a little better care of you. I have had good experiences with Nac's and hy-tecatv.com
Finally, once you have found a place that offers you good service and fair prices, give them your return business. They will have your info in the computer and will take a little better care of you. I have had good experiences with Nac's and hy-tecatv.com
#10
I don't think anybody can top the number of dissatisfied customers from ATV Racing in Arizona.
It amazes me that they stay in business. There are people who have waited over 6 months for orders to be filled.
I know of a few people screwed by the express shipping. They wanted their stuff by the next weekend or whatever. They ask for express shipping. The stuff is not actually shipped for a week or more and ATVR ships it next day anyway and charges for it.
They will tell you that they make most of the stuff they sell even though they don't. One example is the pipes they sell. They are Power Pros pipes. www.4x4tuff.com sells Power Pros pipes as well. 4x4 Tuff sells them as Power Pros pipes though and treats customers well.
I got a pipe two months after I ordered it from ATVR. They charged my credit card $60 more than the price on their website which I confirmed on the phone when I ordered. They actually tried to give me the prices are subject to change crap. You can't change your prices between the time an order is placed and when the order is actually filled. I got them to issue a call tag to take it back, but they did not refund the outgoing shipping even though they said they would.
I have good dealings with www.4x4tuff.com, www.mxsouth.com, www.rockymountainatv.com and Hilside Honda for OEM parts
It amazes me that they stay in business. There are people who have waited over 6 months for orders to be filled.
I know of a few people screwed by the express shipping. They wanted their stuff by the next weekend or whatever. They ask for express shipping. The stuff is not actually shipped for a week or more and ATVR ships it next day anyway and charges for it.
They will tell you that they make most of the stuff they sell even though they don't. One example is the pipes they sell. They are Power Pros pipes. www.4x4tuff.com sells Power Pros pipes as well. 4x4 Tuff sells them as Power Pros pipes though and treats customers well.
I got a pipe two months after I ordered it from ATVR. They charged my credit card $60 more than the price on their website which I confirmed on the phone when I ordered. They actually tried to give me the prices are subject to change crap. You can't change your prices between the time an order is placed and when the order is actually filled. I got them to issue a call tag to take it back, but they did not refund the outgoing shipping even though they said they would.
I have good dealings with www.4x4tuff.com, www.mxsouth.com, www.rockymountainatv.com and Hilside Honda for OEM parts