Polaris Discussions about Polaris ATVs.

warranty info needed

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Old Nov 4, 2006 | 08:20 PM
  #1  
collins84's Avatar
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Default warranty info needed

Aight I am getting a little scared about my dealer and my warranty I purchased. I bought an 05 trailboss last september and got the extended warranty , so I have my bike for about 2 months went into shop no big deal then another 4 months after that back in shop for rear bearings, then about a month ago I left my house went to a buddies house on my bike then we left to go riding about 15 miles from his house. well when we got there I noticed a clicking and thought it was tow hook thenh starting to look at the front end my left front tire was really wobbly so I was like damn my front bearing were going bad so I immediatly left and went back to home bout 15 miles to get back into cell phone range so when I started to look at my left tire I noticed my right tire was just as bad. I was shocked to see both bearings that bad at the same time so then proceeded home got about halfway home and then poof both front tires went and the bearing on both tires went like 3 to 4 inches of play on both wheels. so had to piggy back the bike the rest of the way. so I called my dealer and they said it is covered. So I had to wait a week or two to get my bike up there. I was busy. So when I got there the maintence guy said he had no words for me that he or anyone else in the shope has never seen anything like this before and cant explain why that had happened. I call back about a week later and just wandering about my bike and they said they were waiting from someone from polaris to come and look at my bike. I was like why??? they said anytime they have that much dmg done to a bike in that short amount of time that they have to have them come down to see why and if it will be covered.

Anyone had this problem before or experienced this problem??? I am at a lose of words and I tried to get some info from the dealer and they were like its just what they require. they are talking like new spindles brakes calipers bearings and pretty much the whole from drive assembly basically.
ANy info would be appreciated.
 
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Old Nov 5, 2006 | 01:40 PM
  #2  
20045SP500HO's Avatar
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Default warranty info needed

The only time i heard of them doing that, is if the dealer has got caught riping off the warranty company.
 
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Old Nov 5, 2006 | 05:09 PM
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Default warranty info needed

i know one of my dealers said they had to send pics. of the damage to polaris but not have any one take a look at it. maybe they have a bad rep w/ polaris but it does sound kinda of funny unless they think its a lemon and going to give you a new one.
 
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Old Nov 6, 2006 | 06:41 AM
  #4  
collins84's Avatar
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Default warranty info needed

they said on the phone that they are going to take pictures when they come down but does this seem to you guys that its not going to be covered I mean the only thing that I am not sure of is the spindle??
 
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