1) Engine problems.. If your quad wont run..post in here.

New 400cc Tank Scout Arrived

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  #101  
Old 12-09-2009, 07:22 PM
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Originally Posted by windtrader
Maybe mywifesquad can chime in but I think Jetmoto lost their license for awhile due to sloppy DMV paperwork.
Yes they did have a few problems in the beginning. I went to register the 150 (2nd quad I got from them) and got tied up in a DMV investigation for 3-4 weeks. I wasnt even allowed to contact anyone at Jetmoto for that time. It was a real bummer because I had just started working with them on improvements and hop up items.. To get it all cleared up Jetmoto had to become a dealer in Ca.

Without that its not easy to get a Chinese ATV registered here. I did it with my 04 Yamoto and even got a green sticker for it...But I was one of the last few who slipped by..

Does this Tank place sell in Ca? or just from Ca? I didnt see anything about their ATV'x being green sticker legal in Ca..
 
  #102  
Old 12-09-2009, 07:40 PM
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Originally Posted by mywifesquad
Yes they did have a few problems in the beginning. I went to register the 150 (2nd quad I got from them) and got tied up in a DMV investigation for 3-4 weeks. I wasnt even allowed to contact anyone at Jetmoto for that time. It was a real bummer because I had just started working with them on improvements and hop up items.. To get it all cleared up Jetmoto had to become a dealer in Ca.

Without that its not easy to get a Chinese ATV registered here. I did it with my 04 Yamoto and even got a green sticker for it...But I was one of the last few who slipped by..

Does this Tank place sell in Ca? or just from Ca? I didnt see anything about their ATV'x being green sticker legal in Ca..
This is their web site with address. I believe they are a dealer distributor and will not sell to the public
TANK® Manufacturer and Wholesale supplier of Motorcycles, Scooters - Mopeds, Dirt Bikes and ATVs
 
  #103  
Old 12-09-2009, 07:53 PM
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Both my emails sent today to Jim at Tank-Sports were returned to me. I sent one asking for the tracking number he promised me 2 days ago and another notifying him that I was sick of the games, contacted a lawyer and would be dealing with California Motor Vehicle tomorrow. Hopefully it was recieved by Dona or James the other 2 people the email was sent to no that that really will matter they never return emails anyway. Very interesting.....



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  #104  
Old 12-09-2009, 08:07 PM
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Thats not a good sign..
 
  #105  
Old 12-09-2009, 08:10 PM
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Originally Posted by mywifesquad
Thats not a good sign..
Not at all, I just forwarded each email to thier parts and general inquiry emails I found off thier website
 
  #106  
Old 12-09-2009, 08:13 PM
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Originally Posted by lowbudget
This is their web site with address. I believe they are a dealer distributor and will not sell to the public
TANK® Manufacturer and Wholesale supplier of Motorcycles, Scooters - Mopeds, Dirt Bikes and ATVs
Aint that something? I used their dealer locator and found 3 dealers within 33 miles of my town... Im gonna drop by one of them next time Im in the area..
 
  #107  
Old 12-09-2009, 08:15 PM
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This is a copy of what I just emailed them along with the past month of email communication I have had with Jim, James and Dona. If they don't wake up after this I will follow through with the DMV complaint. I don't even know why I am allowing them another chance to correct the problem after all the times they have promised to do so and fell through


Here is a review of your company and the customer service I have recieved in the link below. Please read the attached emails too between Jim, James, Dona and myself. I can't seem to get anything accomplished with any of these people so I thought I would pass this mess over to the parts department and general inquiries. I had enough and hired a lawyer (my brother) to contact California Motor Vehicle tomorrow and file a complaint. I haven't asked for much but for your company to replace defective parts on the atv I purchase and all I seem to get is lies in return. I don't even have a title for this atv yet. I was told it would be shipped 2 weeks after the purchase date. Where is it??

http://forums.atvconnection.com/chinese-quads/320565-new-400cc-tank-scout-arrived.html
 
  #108  
Old 12-10-2009, 01:35 AM
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The reason for the email bounce back is their mail folders are full and can not accept any new email. Not a good sign.

They are in LA, are there any forum members who drive around that area? Do remember they recently moved to new location.
 
  #109  
Old 12-10-2009, 01:43 AM
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Originally Posted by lowbudget
Thanks again for all the great info. I passed it on to my brother who is a CT attorney and he is going to contact DMV to get the paperwork needed to file a complaint. They have ignored my emails once again for 2 days so far and I am still without a tracking number for my parts. They are really lucky I don't live locally. They'd for sure have this thing sitting in their showroom and not through the normal entry way If it was a $6-8k brand name atv i'd have the trailer loaded and be on my way already
Have him take a detailed read of the info I posted. Either directly or via those links there is most of the info he needs to get a solid jump on putting pressure on them. Remember Calif is having severe budget cuts and the State is basically shut down by nearly 20% and the already marginal workers are probably working at half speed. be patient on that end, don't let up on Tank.

Have your brother also check out what laws apply to sales out of state. I am pretty sure a number of consumer protection is afforded to resident or local/in state sales. Not sure how much does not apply to out of state sales. Since you no pay Cal sales tax, you probably big zero. )
 
  #110  
Old 12-10-2009, 07:17 AM
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Originally Posted by windtrader
Have him take a detailed read of the info I posted. Either directly or via those links there is most of the info he needs to get a solid jump on putting pressure on them. Remember Calif is having severe budget cuts and the State is basically shut down by nearly 20% and the already marginal workers are probably working at half speed. be patient on that end, don't let up on Tank.

Have your brother also check out what laws apply to sales out of state. I am pretty sure a number of consumer protection is afforded to resident or local/in state sales. Not sure how much does not apply to out of state sales. Since you no pay Cal sales tax, you probably big zero. )
I did exactly what you siad last night and guess what I found this morning in my email inbox. A picture of a package label with a ups tracking number!! Finally!! No excuses just tracking
 


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