True, but that doesn't excuse the fact that you have a reputation to uphold, and IMO that was not done in this case. Seriously, he was there, his bike was there, they were there, watching the Pigs Fly just like the rest of us. A few minutes, recommendations, and suggestions would have gone a long long way. Again, JMHO.

 

I agree with you completely! That is what I meant to say with my post. It is stupid and shortsighted to offer poor customer service in any economy..............

 

proves what they say: It takes years to build a good reputation and less than 10 seconds to ruin it.

 

While I have not bought anything from Kelley, I have seen this man at work, while he's suppose to be playing with his family. I dont know the circumstances with what went on there, but would guess there is some underlying cause to make Kelley act as if he did.

Did the gent on the bike do as Kelley asked on setup, or was he just flogging the he!! out of it. This man can only do so much, and if people dont do as told, is it him that should be ashamed. I dont know if that is what happened, just giving thoughts on the kind of service I have seen Kelley give. Heck I seen the man install a turbo at three in the morning to make a gent happy a couple years ago, um if that isnt customer service what is? The product can only do so much, its up to the owner to make it right, Kelly can only do so much!

 

My 2 cents ....

We are all a family for sure. You bet there is sibling rivalry! And brother, I have seen plenty in my day! But, there isn’t anybody that I can’t sit down and have at least a few good moments with (sometimes it may take a beer or two), but I will try until I find that moment. It’s normal to be competitive, especially when there is a competition going on.

You get me out on a pleasure ride and I see an accident that involves my competition (don’t know who that will be next) you bet I’m there with the expertise, help, gas, or even a tow rope.

It wasn’t just two days ago Jed and I were talking about this. It’s funny how things change for a guy. Now, I’m faced with guys that were my competition, who now are my customers. It’s time to bury the hatchet. I made that call yesterday, and I was treated very well. I don’t know if it’s the business that sometimes gets in the way, or something else. All I can say is, you guys that are not in the business, keep the family going. And to those guys that are in the business, try and walk the line without getting bitten by alligators on the right, and lions on the left.

 

Amen Brotha!! Glad you worked it out!

2Big, its all good man. We dont always get along. Everyone can get a little heated in the moment, but it dont make ya a bad man.

Heck I have raced a few bikes that I thought were going to eat my lunch, then didnt. I too have said afterwards wtf, they should have used the other guy!

 

ODP,

There was some insight in that post. I think I understand the politics of builders a little better now.

Thanks,

Ron[img]i/expressions/face-icon-small-wink.gif[/img]

 

You and the rest of the care bear gang need to get off that stuff quickly!! Not sure what it is but it is addictive, to say the least(just look at how many of you there are).

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Rocky just let me know when & I'll try to get something lined up. Yes Rocky & me used to have our arguments (nothing personal) in the past until a wise forum member stated that we were the same person except that we wore different builders tee shirts. That stuck with me understanding we are just loyal to our builders & it wasn't personal. Things changed after that & (to me) we built a friendship after that. We have PMed each other about different things. I have offered him my drag pipe to use until he gets one. My drag pipe is not for sale but anytime he wants to use it, it's his to use. I would hang out with Rocky anytime and or stand up for him anytime.

Remember that talking about builders is like talking politics or religion which we are all loyal to & will fight to the end for our beliefs. The bomb forum is a family, we don't have to agree on everything but should respect each other.

Rocky you have a PM.

 

Joe, your in a class above the rest brotha...the other day i looked back at some of are post (me trying to lead u in the right direction..lol) pretty funny now looking back...i have never heard it put any better, builder talk is JUST like talking politics or religion, people get flared up quickly,but in the end we are all on in the same family...GREAT POST JOE!!!!