This had nothing to do with service from ACat - it was an individual that abused his product.

 

Is this really representative of Arctic Cat as a whole? There is no way to really determine this. Every warranty case is diffferent. Every dealer is different. It is assumed a warranty will cover manufacturing defects but a machine like the mud pro will be subjected to conditions most quads won't because it has a snorkel. I've never had a snorkel on any quad I have ever owned. I know why people have them but I assume if you do manage to suck water in through them, it can actually be worse than if you didn't have one at all. Most likely the depth of the water will be greater and obviously more water will get to the engine. I'm sure in the owner's manual somewhere it does give a maximum recommended depth that is well below the height of the snorkel to take away some liability from Arctic Cat. There are so many limits placed on atvs that are stated either on the quad or owner's manual that never get read. I believe this is the case here and the owner will probably end up losing his case and either pay to get it fixed or sell/trade it in broken.

 

didn`t read all the posts on this, but I would never buy any atv that wasn`t a Japanese brand . jmho

 

That is fine, just know that this is a one post hit and run smear job. The op is blaming cat for a dealer prep issue. He also has quite a bit of personal responsibility in this situation, as he repeatedly abused the machine and did not do normal maintenance. I would have found this issue after the first time the machine was drowned because the airbox and filter should have been cleaned. Then again, I don't use my atvs that way, but common sense should have led to the answer. Shame on op, shame on his dealers mechanic too.

 

That's one of the more ignorant things I've read here....

 

Well I did read all the post. but having delivered Polaris and ac for 10+ years and talked to countless mechanics at the dealerships and in peticular the ones who handled many different brands I ended up buying a honda. It was fairly common to find loose nuts and bolts on the floor after my deliveries were done. Js

 

Yes I found plenty of bolts in crates.. These were ones that were dropped during assembly and another one was used. Dealers/set up techs have a set up sheet that has between 15-20 items to check such as proper torque on lug nuts,bar clamps on down the list. Sign off initials are required and this list is furnished to the buyer along with owners manuals. If any of these items are missed/falsely checked by set up people,machines come back or a customer complains about this or that,they won't have that job very long.. We along with "reputable" dealers had dedicated set up guys that that was there only job to ensure all was done right. We were located between a Kawasaki and Suzuki dealer with Honda dealer just a few miles away. I heard tales from all of them on some of the things they found over the years so don't just think that Polaris and AC were the worst. Even beloved Honda waited years after everyone else had water craft before they felt safe enough to launch their first one. Horror tales from the techs on these I talked to when whole engines had to be removed and replaced! Most of this comes down to the dealers. Some dealers cared enough to see the product out the door right,while others just uncrated them and slung em out the door at cheaper prices than any one else. These are the dealers I heard most about because we got a lot of their customers for future repairs and service even on brands we didn't sell! After all is said and done most of the atvs are made over here anyway so I don't think you can say each machine was made by an an inferior class of people or product. A LOT happens between the time you dropped off atvs and the time they go out the doors to the customer. Or a least there was supposed to be...

 

Do all dealers have this check list? The one cat we have had a few problems that i contribute to a bad PDI. Especially belt exhaust tube missing and their is no possible way it could fall out..LOL

 

All are supposed to have some sort of check off list at least from all the other area techs I talked to. Don't think I've ever in almost 23 years of dealing with them ever found a large item missing from the factory. Even they have QA guys that have to sign off an entire machine and could get canned over something like that..Or should have been.

 

Some people think Japanese is the way to go but we had 5 brand new Toyotas here where I work, and with less than 1,000 miles all 5 where having issues. One had an engine replaced, another a tranny, etc, etc. We have since gotten rid of them and now have Mitsubishis and F150s.