Yamaha Discussions about Yamaha ATVs.

Very disappointed in customer service....

Thread Tools
 
Search this Thread
 
  #1  
Old 12-17-2003, 05:41 PM
Flynbryan's Avatar
Pro Rider
Thread Starter
Join Date: Jul 2003
Posts: 1,333
Likes: 0
Received 0 Likes on 0 Posts
Default Very disappointed in customer service....

I've now been "on hold" at Alba for 20mins waiting for someone to answer ONE stinkin' question!!!! [img]i/expressions/face-icon-small-mad.gif[/img] I finally got frustrated and hung up after the receptionist had come back three times to tell me "Who were you holding for sir? Sorry sir somone will be right with you....." Yea right. I'm gonna call one more time on another day, and If I still get the same service they can bet I'll never buy anything from them nor will I ever recommend them to anyone......... If you couldn't tell I'm a little pissed........ [img]i/expressions/face-icon-small-frown.gif[/img]
 
  #2  
Old 12-17-2003, 05:54 PM
Spanxkx's Avatar
Pro Rider
Join Date: Aug 2003
Posts: 329
Likes: 0
Received 0 Likes on 0 Posts
Default Very disappointed in customer service....

sorry to hear about your bad experience...

try screaming into a pillow [img]i/expressions/face-icon-small-happy.gif[/img] it might help you calm down

luke
 
  #3  
Old 12-17-2003, 06:36 PM
DeuceCoupe11's Avatar
Trailblazer
Join Date: Oct 2003
Posts: 38
Likes: 0
Received 0 Likes on 0 Posts
Default Very disappointed in customer service....

Originally posted by: Spanxkx


try screaming into a pillow [img]i/expressions/face-icon-small-happy.gif[/img]

luke
Isn't that a girl thing?? J/K

 
  #4  
Old 12-17-2003, 07:40 PM
RacerRob's Avatar
Pro Rider
Join Date: Jun 2003
Posts: 592
Likes: 0
Received 0 Likes on 0 Posts
Default Very disappointed in customer service....

Flynbryan....next time you call Alba, ask for Troy. He hooked me up with anything and everything for my Raptor and helped me with all my questions. He knows his stuff and friendly, too......[img]i/expressions/face-icon-small-wink.gif[/img][img]i/expressions/face-icon-small-cool.gif[/img]
 
  #5  
Old 12-17-2003, 07:42 PM
Hozed's Avatar
Extreme Pro Rider
Join Date: Sep 2003
Posts: 3,843
Likes: 0
Received 0 Likes on 0 Posts
Default Very disappointed in customer service....

ya that is a girl thing.. guys usually break stuff and/or kill small animals...
ya thats sucks when your on hold.. and even worse when they forget your there and ask you 9 times what your doing on the line..
 
  #6  
Old 12-17-2003, 07:55 PM
CrAcKhEaD's Avatar
Pro Rider
Join Date: Feb 2003
Posts: 1,111
Likes: 0
Received 0 Likes on 0 Posts
Default Very disappointed in customer service....

''guys usually break stuff and/or kill small animals...''

LMAO!!!!!!! killing small animals usually helps me[img]i/expressions/face-icon-small-happy.gif[/img]
 
  #7  
Old 12-17-2003, 08:28 PM
Hozed's Avatar
Extreme Pro Rider
Join Date: Sep 2003
Posts: 3,843
Likes: 0
Received 0 Likes on 0 Posts
Default Very disappointed in customer service....

dam right.
 
  #8  
Old 12-17-2003, 09:01 PM
Yamaha660R's Avatar
Extreme Pro Rider
Join Date: May 2003
Posts: 4,378
Likes: 0
Received 0 Likes on 0 Posts
Default Very disappointed in customer service....

they called me when i ordered my pipe from them. lol

they actually called me 4 times in 4 days to see if i was satisfied.
 
  #9  
Old 12-17-2003, 09:17 PM
poolhustler's Avatar
Trailblazer
Join Date: May 2001
Posts: 80
Likes: 0
Received 0 Likes on 0 Posts
Default Very disappointed in customer service....

I sat on hold with them 2 differnet times for over 10 minutes.........I got the hint ALBA....."we don't want your business" !!!!

But, on a better note, I did order online and had no problems. So, they should stick with the internet.

PH
 
  #10  
Old 12-17-2003, 09:24 PM
BigScary's Avatar
Pro Rider
Join Date: May 2003
Posts: 2,293
Likes: 0
Received 0 Likes on 0 Posts
Default Very disappointed in customer service....

I called Monday and held for 29 minutes..........called back tuesday and told the receptionist that I WAS NOT going to hold for 29 F@ckin minutes today.........
and the guy picked right up..........LoL
 


Quick Reply: Very disappointed in customer service....



All times are GMT -5. The time now is 01:25 AM.